Mastertech provides remote support to PC’s and Mac’s. In cases where the computer is functional and has a stable internet connection, remote access can be a faster and more efficient solution to your computer problems. Rather than bringing your computer to our shop, a certified Mastertech technician can access your PC remotely. A remote support session is very easy to start and most sessions last less than one hour.

At Mastertech Computers, your privacy and security have always been our top priorities. Our remote support sessions are encrypted with 256-Bit AES encoding and secured by a randomized, one-time-use PIN number. This system ensures that your data is safe during the session and that nobody (including our technicians) can access your computer without your explicit permission.

A technician is available to provide remote assistance during our regular business hours. Contact Us today to request fast, secure, hassle-free remote support.

When instructed to do so by a Mastertech technician, click below to download Teamviewer: